Privacy Policy

Last Updated: [Insert Date]

At Horse Gear Shop (“we”, “us”, or “our”), we understand that trust is as essential in online transactions as it is in the bond between rider and horse. This Privacy Policy explains how we collect, use, and protect your personal information when you visit usridingequipment.com (the “Site”).

1. Information We Collect

We collect information to provide better services to our equestrian community:

• Personal Information: When you make a purchase, create an account, or contact us, we collect details like your name, email address, shipping address, payment information, and phone number.
• Order Details: Information about the horse care products, stable equipment, and riding gear you purchase.
• Technical Data: IP address, browser type, device information, and pages visited to improve our Site’s performance.
• Communication Records: Copies of your correspondence with our customer service team.

2. How We Use Your Information

Like a well-fitted saddle, we use your information to provide the perfect fit of services:

• Process and fulfill your orders for horse gear and stable equipment
• Provide customer support and respond to inquiries
• Improve our products, services, and website functionality
• Send order confirmations, shipping notifications, and service-related communications
• Detect and prevent fraud (we’re as vigilant as a stable guard)
• Comply with legal obligations

3. Data Sharing & Disclosure

We treat your data with the same care we’d treat our own stable:

• Service Providers: We share information with trusted partners who assist with payment processing (like PayPal), shipping, and website operations—all bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or sale, customer information may be transferred as a business asset.
• International Transfers: As we serve riders globally (excluding certain Asian regions), your data may be processed outside your country but always with adequate protection.

We never sell your personal information to third-party marketers.

4. Data Storage & Security

We secure your data with the same dedication we apply to our equestrian equipment:

• PCI-compliant payment processing with 256-bit encryption
• Secure servers protected by firewalls and regular security audits
• Limited employee access to your personal information
• Retention of data only as long as necessary for business or legal purposes

While we implement robust security measures, no internet transmission is 100% secure. We encourage riders to use strong passwords and monitor account activity.

5. Your Rights

You have the reins when it comes to your data:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request removal of your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications (transactional messages will continue)
• Restriction: Limit how we use your data in certain circumstances

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our Site uses cookies—small data files—to enhance your shopping experience:

• Essential Cookies: Required for site functionality (e.g., shopping cart)
• Performance Cookies: Help us improve the Site (e.g., analytics)
• Marketing Cookies: Show relevant ads (you can opt out)

Most browsers allow you to control cookies through settings. Disabling cookies may affect site functionality.

7. Children’s Privacy

Our Site isn’t directed to riders under 16. We don’t knowingly collect children’s data. If you believe we have, please contact us immediately.

8. Policy Updates

We may update this policy occasionally—like adjusting tack for better performance. Significant changes will be posted on our Site with an updated effective date.