Last Updated: [Insert Date]

Welcome to Horse Gear Shop! These Terms and Conditions outline the rules and regulations for using our website (usridingequipment.com) and purchasing our equestrian products. By accessing our site and making purchases, you agree to these terms in full.

Horse Gear Shop specializes in premium equestrian equipment for dedicated horse owners and riders. We offer carefully selected horse care products, riding gear, and stable equipment to enhance your equine experience.

1. Website Use and Intellectual Property

1.1 Acceptable Use

You agree to use our website for lawful purposes only. You must not:

  • Use our site in any way that causes damage or impairs accessibility
  • Engage in data mining or similar extraction activities
  • Reproduce, duplicate, or copy content without permission

1.2 Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is the property of Horse Gear Shop or our suppliers and protected by international copyright laws. Our equestrian product selections and stable equipment descriptions represent significant investment and expertise.

2. Product Information

2.1 Product Descriptions

We take great care in describing our horse care essentials, riding gear, and stable equipment. However, slight variations in color or design may occur. Product images are for illustrative purposes only.

2.2 Product Availability

All orders are subject to availability. We reserve the right to limit quantities and refuse service without notice. If a product becomes unavailable after ordering, we will notify you promptly.

2.3 Intended Use

Our products are designed for equestrian use. Proper safety equipment should always be used when riding or handling horses. We are not liable for injuries resulting from improper use of our products.

3. Orders and Payments

3.1 Order Process

When you place an order, you’re making an offer to purchase under these terms. We confirm orders via email within 1-2 business days.

3.2 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions, though we’ll honor the price at time of order confirmation.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. For security, we don’t store full credit card details.

3.4 Order Changes

Contact us immediately at [email protected] if you need to modify an order. Changes may not be possible once processing begins.

4. Shipping and Delivery

4.1 Processing Time

We saddle up quickly! Orders are processed within 1-2 business days (excluding weekends/holidays).

4.2 Shipping Options

We offer two reliable shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipment
  • Free Shipping: Via EMS for orders over $50, delivered within 15-25 business days after shipment

4.3 Delivery Areas

We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary based on customs processing.

4.4 Delivery Issues

If your horse care products or stable equipment doesn’t arrive within the estimated timeframe, contact us with your order number for assistance.

5. Returns and Refunds

5.1 Return Policy

We stand by our products like a trusty steed. You may return most unused items within 15 days of delivery for refund or exchange.

5.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

  • Used personal horse care products (brushes, grooming tools, etc.)
  • Custom-fitted riding gear
  • Opened feed or supplement products

5.3 Return Process

  1. Email [email protected] within 15 days with your order details
  2. Wait for our return authorization (within 2 business days)
  3. Ship items to: Horse Gear Shop Returns, 4032 Cinnamon Lane, San Antonio, TX 78258 USA

5.4 Refund Processing

Refunds are issued within 3-5 business days after we receive and inspect your return. Original shipping costs are non-refundable unless we made an error.

5.5 Damaged/Incorrect Items

Contact us immediately with photos if items arrive damaged or incorrect. We’ll arrange replacement or refund at no cost to you.

6. Customer Responsibilities

6.1 Accurate Information

You must provide complete and accurate information when ordering, especially for custom-fitted riding gear.

6.2 Product Care

Properly maintain all horse care products and stable equipment according to manufacturer guidelines.

6.3 Safety Precautions

Always inspect riding gear before use and replace worn equipment promptly.

7. Limitation of Liability

Horse Gear Shop shall not be liable for:

  • Indirect or consequential losses
  • Loss of profit, income, or anticipated savings
  • Events beyond our reasonable control (natural disasters, etc.)

Our total liability for any claim related to our products shall not exceed the purchase price of the items in question.

8. Privacy and Data Protection

We handle your personal information with the same care we’d give our own stable. See our separate Privacy Policy for details.

9. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by the laws of Texas, USA. Any disputes shall be resolved in the courts of Bexar County.

11. Contact Us

For questions about these Terms and Conditions, please contact:

Horse Gear Shop
4032 Cinnamon Lane
San Antonio, TX 78258 USA
Email: [email protected]

Happy Riding from the Horse Gear Shop Team! We’re committed to your complete satisfaction – whether you’re in the saddle or shopping for your stable.